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Service Ethos

AP&L Consult Service Ethos

Service Ethos

Posted By asaseadmin

Why Choose AP & L Consult Limited?

AP & L Consult is unique in that we offer personalized and tailor-made services to ensure that all our clients’ needs are met. We understand that businesses are busy with their day-to-day activities and need an insurance broker they can rely on, one that can handle their risks. We value ourselves as an extension of our client’s business and therefore work closely with them to deliver the right package on time and on budget.

Our teams of professionals have a wealth of experience dealing with large, medium and small size businesses at both the international and local level. While we offer services across a range of products we are well versed in the engineering and mining sector, construction, corporate, industrial, and professional services industries.

Choose AP & L Consult for:

FOR SERVICE: The minute you pick up the phone, you talk to a real person, and you will notice the difference. All our staff are polite, knowledgeable, quick and efficient.

FOR UNDERWRITING: The policies we recommend are underwritten by Insurance Companies we have chosen with care.

FOR EMERGENCIES: We are here for you when you have a crisis. We will give you advice on the best way to handle the situation, and you will receive our full attention and support from start to finish.

FOR CLAIMS: The real test of insurance comes when something goes wrong and you need to make a claim. We have a proven track record for satisfying clients’ claims fast and with minimal fuss. All of our claims are handled internally and are not outsourced.

FOR VALUE: Whether you are a small, independent business, corporate chain or national or community organization we can help save you money. Ask us for a quote.

Re-numeration for Our Services

Although we act on behalf of our Clients and strictly speaking we are their Consultants on matters relating to insurance and risk management, Insurance Companies pay for our services. This is because we are the source of business for them and we make their work easier in organizing the insurance programmes and putting together claims in a manner that is easy for them to understand and effect payment. We reduce substantially the workload for the Insurance Companies. This is the practice in the insurance industry all over the world.

Our remuneration is by way of commissions, which are laid down in the Insurance Act, 2006 (Act 724). Therefore, it does not cost our clients any more than it would cost them if they were to go directly to the Insurance Company.  However, the benefits to the Clients stemming from our appointment as Brokers are enormous in that they get professional advice and service at no cost.

We offer a FREE Risk and Insurance Audit for new clients.

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