Every customer claim is an opportunity to truly deliver when it matters. The moment you report a claim, our global claims team of professionals will swing into action, delivering swift and transparent claims assistance wherever you need it.
We will tailor our claims process to give you the assistance you need while helping you to reduce your claims costs, and thus your total cost of risk, over time.
Throughout your claims process, you will be assigned a claims practitioner with up-to-date knowledge of your insurance policy area and your industry sector.
This allows us to deliver consistent claims attention and an deliver exceptional claims experience to everyone of our clients .
Working with experienced claim professionals
AP&L maintains a continuous employee training programme on claims, this means you will always be partnering with a professional that has experienced similar claims many times.
If you would like more information on any of our Claims Services or just want a second opinion about your current insurance cover then we look forward to hearing from you by whatever method suits